Account Manager -
Inside Sales

The Company:

A supplier of high-quality metals and materials, Goodfellow specialises in the research and development sectors with a strong focus on science and industry. Our technical teams have worked on materials that have contributed to scientific breakthroughs in nuclear fusion, the fight against COVID-19, and have been used in probes that have travelled through space as far as Saturn.

Established in London in 1946, Goodfellow now supplies materials globally and holds offices in the UK, France, Germany, USA and China. Today, backed by the prestigious Private Equity firm Battery Ventures, Goodfellow is on an exciting trajectory with a strong mergers and acquisitions strategy and ambitious goals to achieve our growth targets.

Goodfellow has successfully completed the acquisition of Potomac Photonics, headquartered in Baltimore, USA. Potomac is a distinguished microfabrication company renowned for its expertise in quickly and cost-effectively developing miniature products and bringing them to market. With capabilities spanning micro-machining of polymers, metals, ceramics, and glass, Potomac achieves specifications that surpass traditional manufacturing processes.

https://www.potomac-laser.com/
https://www.battery.com/company/goodfellow/ 

The Job:

Potomac is a distinguished microfabrication company renowned for its expertise in quickly and cost-effectively developing miniature products and bringing them to market. With capabilities spanning micro-machining of polymers, metals, ceramics, and glass, Potomac achieves specifications that surpass traditional manufacturing processes. Goodfellow has successfully completed the acquisition of Potomac Photonics, headquartered in Baltimore, USA. 
A supplier of high-quality metals and materials, Goodfellow specialises in the research and development sectors with a strong focus on science and industry. Our technical teams have worked on materials that have contributed to scientific breakthroughs in nuclear fusion, the fight against COVID-19, and have been used in probes that have travelled through space as far as Saturn.
Established in London in 1946, Goodfellow now supplies materials globally and holds offices in the UK, France, Germany, USA and China. Today, backed by the prestigious Private Equity firm Battery Ventures, Goodfellow is on an exciting trajectory with a strong mergers and acquisitions strategy and ambitious goals to achieve our growth targets.

Key Responsibilities:

• Quickly and professionally respond to customer inquiries about our services and materials.
• Build and maintain relationships with new and existing customers.
• Drive growth by managing customer portfolios and expanding sales within your territory.
• Achieve KPIs and sales targets by identifying new business opportunities and maximizing revenue from existing accounts.
• Provide timely follow-up on quotes, inquiries, and sales opportunities.
• Collaborate with our technical and sales teams to ensure customer satisfaction.
• Use Salesforce to manage customer data and opportunities—Salesforce experience is a plus.
• Assist with pricing, quotes, and ensuring all necessary information is provided for smooth order processing.
• Participate in occasional travel to visit customers, attend trade shows, and represent Potomac and Goodfellow at industry events.

Key Requirements:

• A background in sales, with proven ability to build relationships and drive growth.
• Strong track record of meeting or exceeding sales targets and KPIs.
• Knowledge of micro-manufacturing or materials is ideal, but experience in a similar technical field will be considered.
• Strong communication skills, both verbal and written.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with Salesforce. 
• A proactive and motivated individual who enjoys working as part of a team.
• STEM degree or relevant sales experience in a similar technical field.

Salary:

Competitive salary and commissions based on experience.
Generous benefits package to include Health Care and 401K.