The Job:
The materials preparation and packing department is a key element within the customer service proposition. This work provides a critical factor within the supply chain and the attainment of the company's strategic goals globally.
You will play a key role in making sure that the customer gets the correct product, to the correct specification, at the right time. Working in an efficient and effective manner, you will deal with a range of product requests, ensuring that they reach the customer in great condition.
Key Responsibilities
- Keeping the work environment safe and tidy
- Ensuring that all tasks are performed to the required standard and quality to meet both internal and external customer requirements.
- Updating stock quantities via internal stock management systems
- Confirming and checking order details
- Maintaining and storing stock to a safe and accurate standard
- Flexibility within the team is a key requirement. Must be prepared to work where requested to meet the needs of the customer.
- Document processes and procedures for new or newly revised product designs.
- Identify and communicate opportunities to improve processes in support of efforts to increase standardisation, reduce costs, reduce cycle times and improve safety
- Set up and operate equipment to produce products that meet customer specifications.
- Test and inspect parts against requirements.
- Provide training to new and existing staff as needed.
Key Requirements
- Ability to follow verbal and/or written technical instructions.
- Ability to read, understand and follow safety procedures and general instructions
- Attention to detail and quality
- Methodical approach to tasks
- Care and patience towards dealing with fragile and delicate materials
- Experience of using computer systems
- Proactive and positive attitude
- Willingness to take on new ways of working and prepared to be open to flexibility and training into all areas within the production environment.
- Strong communication and team working skills
- Ability to retrieve field information, such as dimensions and angles, without supervision.
- Ability to interpret and follow sketches and patterns for cutting and fabricating.
- Basic knowledge of metals, materials, polymers or ceramics is an advantage
Salary
Basic salary, dependent on experience.
Total package is open for discussion.
Standard Benefits are: Company Healthcare, Company pension (5% company contribution), Company Sick Pay, Life Assurance, 25 days Annual Leave.
In addition, there is free car parking, free tea and coffee and social events during the year.
Our Culture
We foster a thriving workplace where diverse perspectives and backgrounds are celebrated and empowered to drive innovation. Our work ethic is underpinned by a guiding light for decision-making, our values:
- Customers are at the heart of everything we do. Our team thrives on flexibility and positivity, finding solutions with a smile. We treat everyone with respect, building trust that fuels our success. This customer focus sets us apart.
- Open communication, positive relationships, and collaboration help us build something meaningful. Team members keep everyone informed, fostering a supportive environment where professionalism and flexibility lead to shared impact.
- We're all about continuous improvement! We empower our team to identify areas for growth, embrace new ideas, and turn problems into solutions. Customer feedback fuels our innovation, ensuring we stay ahead of the curve and deliver exceptional service.
- Own Your Impact! We empower ownership enabling our team members to actively shape their success. They understand the commercial impact of their work and drive toward both personal and departmental goals.
We also prioritize a fun and engaging work environment, offering perks like company outings to keep things interesting.
Diversity is our strength
We empower a global team to bring their unique selves to work, fostering an inclusive environment. We source the best talent fairly across locations, regardless of background.
As a Level One Disability Confident Employer, we champion a workplace where everyone can thrive.
We are a Level One Disability Confident accredited Employer.
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Your Disability Confident registration (Level 2) DCS041824 |
We believe in fair compensation
We're proud to be a Living Wage Foundation employer, ensuring our team members are valued and empowered to succeed.
Wellbeing First
We champion inclusivity and offer a range of resources to support your health, both at work and home. This includes a free 24/7 GP service and Mental Health Support.
We prioritize your well-being, so you can bring your best self to every day.
Unwind and Thrive
We complement our excellent work environment with a benefits package including*: healthcare (family can be included and pre-existing conditions are excluded**), life and critical illness insurance, pension, generous paid time off (increasing with tenure), plus perks like discounts, sick pay, and social events.
We invest in your well-being, inside and out.
*UK specifically, packages vary by geographical location.
** Policy conditions apply