Sales Engineer (Inside Sales)

Location: US Office – Baltimore
Contract: Full time 
Department: Sales
Reports to: 

About us:

A supplier of high-quality metals and materials, Goodfellow specialises in the research and development sectors with a strong focus on science and industry. Our technical teams have worked on materials that have contributed to scientific breakthroughs in nuclear fusion, the fight against COVID-19, and have been used in probes that have travelled through space as far as Saturn.

Established in London in 1946, Goodfellow now supplies materials globally and holds offices in the UK, France, Germany, USA, Switzerland and China. Today, backed by the prestigious Private Equity firm Battery Ventures, Goodfellow is on an exciting trajectory with a strong mergers and acquisitions strategy and ambitious goals to achieve our growth targets. In the past year, the group welcomed the addition of:

  • Potomac Photonics, a leader in microfabrication, specialises in micromachining polymers, metals, ceramics, and glass to sub-micron precision. 
  • Suisse Technology Partners (Suisse TP), which brings certified laboratories and surface-technology expertise, bridging material supply and application testing. 
  • The Bureau of Analysed Samples (BAS) adds certified reference materials (CRM) and advanced analytical testing to Goodfellow’s growing portfolio.

These acquisitions expand Goodfellow’s portfolio to over 170,000 materials, backed by end-to-end services ranging from material supply and customisation to certification, fabrication, and full analytical testing.

Your role:

This is a key position within a unique partnership that combines advanced materials from Goodfellow with Potomac’s precision micromachining expertise. By leveraging both offerings, you will be integral in delivering tailored solutions to meet complex customer needs. As a Sales Engineer, you will play a vital role in driving sales growth, building strong relationships, and ensuring the success of our combined value proposition.

Key Responsibilities:

  • Quickly and professionally respond to customer inquiries about our services and materials.
  • Build and maintain relationships with new and existing customers.
  • Drive growth by managing customer portfolios and expanding sales within your territory.
  • Achieve KPIs and sales targets by identifying new business opportunities and maximizing revenue from existing accounts.
  • Provide timely follow-up on quotes, inquiries, and sales opportunities.
  • Collaborate with our technical and sales teams to ensure customer satisfaction.
  • Use Salesforce to manage customer data and opportunities—Salesforce experience is a plus.
  • Assist with pricing, quotes, and ensuring all necessary information is provided for smooth order processing.
  • Participate in occasional travel to visit customers, attend trade shows, and represent Potomac and Goodfellow at industry events.

Key Requirements:

  • STEM degree or relevant sales experience in a similar technical field is preferred.
  • A background in sales, preferably in the technological or biotechnological field.
  • Knowledge of micro-manufacturing or materials is ideal, but experience in a similar technical field will be considered.
  • Proven ability to build relationships and drive growth.
  • Strong track record of meeting or exceeding sales targets and KPIs.
  • Strong communication skills, both verbal and written.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Experience with Salesforce.
  • A proactive and motivated individual who enjoys working as part of a team.

Working Hours & Compensation:

  • Competitive salary - $50,000 - $100,000, and commissions based on experience.
  • Generous benefits package to include health, dental, vision, life insurance, PTO and 401K.
  • Monday - Friday

Requirements & Qualifications:

  • Accept a background check
  • 2+ years of experience in Sales
  • Associate's Degree

About Goodfellow

For over 75 years, we've been your trusted partner in scientific advancement, supporting researchers and businesses globally with high-quality advanced materials.

Our comprehensive catalog features over 170,000 speciality materials, forms and components, which are available from small research quantities to larger production requirements. We offer you fast dispatch and complimentary global delivery, ensuring an exceptional customer experience.