About us:
A supplier of high-quality metals and materials, Goodfellow specialises in the research and development sectors with a strong focus on science and industry. Our technical teams have worked on materials that have contributed to scientific breakthroughs in nuclear fusion, the fight against COVID-19, and have been used in probes that have travelled through space as far as Saturn.
Established in London in 1946, Goodfellow now supplies materials globally and holds offices in the UK, France, Germany, USA, Switzerland and China. Today, backed by the prestigious Private Equity firm Battery Ventures, Goodfellow is on an exciting trajectory with a strong merger and acquisitions strategy and ambitious goals to achieve our growth targets. In the past year, the group welcomed the addition of:
- Potomac Photonics, a leader in microfabrication, specialises in micromachining polymers, metals, ceramics, and glass to sub-micron precision.
- Suisse Technology Partners (Suisse TP), which brings certified laboratories and surface-technology expertise, bridging material supply and application testing.
- The Bureau of Analysed Samples (BAS) adds certified reference materials (CRM) and advanced analytical testing to Goodfellow’s growing portfolio of services.
These acquisitions expand the Goodfellow Group’s portfolio to over 170,000 materials, backed by end-to-end services ranging from material supply and customisation to certification, fabrication, and full analytical testing.
Your role:
The materials preparation and packing department is a key element within the customer service proposition. This work provides a critical factor within the supply chain and the attainment of the company's strategic goals globally.
You will play a key role in making sure that the customer gets the correct product, to the correct specification, at the right time. Working in an efficient and effective manner, you will deal with a range of product requests, ensuring that they reach the customer in great condition.
Key Responsibilities:
General Duties
- Keep the work environment safe and tidy.
- Ensure that all tasks are performed to the required standard and quality to meet both internal and external customer requirements.
- Update stock quantities via internal stock management systems.
- Check and confirm order details.
- Maintain and store stock to a safe and accurate standard.
- Work flexibly within the team to meet operational and customer needs, including carrying out tasks as requested.
- Document processes and procedures for new and revised product designs.
- Identify and communicate process improvement opportunities to support standardisation, cost reduction, shorter cycle times, and improved safety.
- Set up and operate equipment to produce products that meet customer specifications.
- Test and inspect parts against requirements.
- Provide training to new and existing staff as needed.
Materials Preparation and Packing
- Prepare and package a variety of materials for delivery to customers.
- Identify the order requirement from stock.
- Select pre-cut and packaged materials.
- Measure, weigh and cut various materials to a specified size and tolerance.
- Ensure products are packaged safely and securely using the correct label and suitable packaging.
- Despatch materials via courier and collection scheduling.
Key Requirements:
- Ability to follow verbal and written technical instructions.
- Ability to read, understand and follow safety procedures and general instructions.
- Attention to detail and quality.
- Methodical approach to tasks.
- Care and patience towards dealing with fragile and delicate materials.
- Experience of using computer systems.
- Proactive and positive attitude.
- Willingness to adapt to new ways of working and open to training and flexibility across all areas of the production environment.
- Strong communication and team working skills.
- Ability to retrieve field information, such as dimensions and angles, without supervision.
- Ability to interpret and follow sketches and patterns for cutting and fabricating.
- Basic knowledge of metals, materials, polymers or ceramics is an advantage.
Key Expectations:
All employees are required to live by the company values:
- Continuous Improvement – Acknowledge the shortcoming and limitations within yourself and your team and take action to mitigate these; seek ways to improve and enhance Goodfellow working practices; be receptive to new ideas and practices to improve the results within your team.
- Implement solutions and changes positively, and encourage the same within your team.
- Encourage your team to provide solutions, not problems.
- Be receptive to feedback for your own and team’s performance.
- Go above and beyond.
- Actively seek feedback from your teams’ customers to ensure their needs and expectations are met.
Responsibility:
- Knowledge of managing the commercial impact of a team.
- Ability to meet both personal and departmental KPI.
One Team:
- Regularly communicate the progress of the department/teams’ efforts based against the operational plan and business objectives.
- Build a positive and healthy working relationship with all colleagues in your team and company.
- Communicate with all colleagues in a professional, calm and assertive manner.
- Be flexible to the needs and requirements of other teams.
Customer Centric:
- A mindset that puts the customer at the centre of everything we do.
- Flexibility and a positive attitude towards opportunity.
- Exhibit a positive approach and treat all colleagues, clients etc. with dignity and respect.
Salary:
Basic salary, dependent on experience.
Plus: company healthcare, company pension (5% company contribution), company sick pay, critical illness cover and life assurance cover, 22 days annual leave, rising to 25. Plus, a range of employee benefits provided through our insurance provider, details will be provided.
In addition, there is free car parking, free tea and coffee and social events during the year.