About us:
A supplier of high-quality metals and materials, Goodfellow specialises in the research and development sectors with a strong focus on science and industry. Our technical teams have worked on materials that have contributed to scientific breakthroughs in nuclear fusion, the fight against COVID-19, and have been used in probes that have travelled through space as far as Saturn.
Established in London in 1946, Goodfellow now supplies materials globally and holds offices in the UK, France, Germany, USA and China. Today, backed by the prestigious Private Equity firm Battery Ventures, Goodfellow is on an exciting trajectory with a strong merger and acquisitions strategy and ambitious goals to achieve our growth targets.
https://www.goodfellow.com/
https://www.battery.com/company/goodfellow/
Your role:
The role of the Account Manager, Internal is to create opportunities to grow business within their assigned customer base, as well as prospecting for and supporting the development of new or high potential customers. Through managing a portfolio of customers, they will support (and be supported by) other Account Managers in their region and work closely as a team.
The Account Manager would be expected to meet with assigned customers both virtually and in-person while working to sales targets while maximizing both margins and gross sales.The position will require some travel within the US with occasional travel internationally.
There will also be an expectation that the job holder will work with the Regional Sales Manager as well as other members of the sales team and company management to contribute to the strategy and direction of the Sales function.
Key Responsibilities:
- Customer enquiry, order, and opportunity management.
- Develop and manage sales with current and new customers.
- Proactively identify and respond to potential sales, purchasing or marketing opportunities.
- Grow territory & customers revenue while maintaining or increase average margin percentages.
- Manage the enquiry processing for Cat Extension & Non-Cat products.
- Customer database management within Salesforce.
- Develop Goods In, Packing, and Shipping routines.
- Assist Accounting in Pas dues.
Education/Experience Requirements:
- Undergraduate degree: scientific discipline preferred (engineering, physics, chemistry, etc.)
- AND / OR sales experience into industries using engineering, physics, chemistry or specialist materials e.g. ceramics, polymers, alloys, metals, etc.
- Excellent presentation skills including writing and editing PowerPoint or Prezi.
- Developing influencing, negotiating and relationship building skills both internally and externally.
- Excellent telephone and listening skills.
- Experience in and willingness to visit customers face to face on occasion.
- Ability to teamwork, drive communication and collaboration, ability to work on own initiative, proactive approach.
- Creative and results driven.
- Excellent written and spoken communication skills.
- Advanced spreadsheet skills, ability to extract and analyze data.
- Experience using CRM and analyzing customer data in Excel.
- Knowledge of other languages would be an advantage.
- Well-organized with a customer-oriented approach.
Key Expectations:
- Positive attitude and a proactive approach to customer service.
- Strong multitasking abilities and abilities to thrive in a fast-paced environment.
- A collaborative team player with a strong sense of responsibility and accountability.
- Excellent interpersonal, communication and presentation skills.
- Ability to set and achieve short- and long-term goals with measurable results.
Salary:
Base salary dependent on experience and company commission scheme.
Benefits:
401(k) Scheme
Full Benefits Package – Medical, dental, vision, and disability insurance; life assurance
Schedule:
Monday to Friday, 9:00AM – 6:00PM
Location:
Goodfellow Corporation – 301 Grant Street, Suite 270, Pittsburgh, PA 15219